Welcome to Brandee Digital LTD! This policy outlines the terms and conditions for refunds and exchanges on our digital products. Please review this policy carefully before making a purchase.

Refund Eligibility

We offer a 30-day refund policy if there is an issue with the product. Refunds may be approved under the following conditions:

• Technical Issues: If you encounter a problem that prevents access to the product.
• Duplicate Purchases: If you accidentally purchase the same product more than once.
• Unauthorized Transactions: If the purchase was made without your consent.

Exchange Policy

We also offer exchanges if you encounter issues with the product. You can request an exchange for an equivalent product within the same 30-day period.

Conditions for Refunds and Exchanges

• Refund or exchange requests must be submitted within 30 days of purchase.
• Refunds and exchanges are only applicable if the issue is reported with supporting details, such as your order number and a description of the problem.

No Refund for Change of Mind

Refunds or exchanges are not available for dissatisfaction due to personal preferences or change of mind. Please ensure you review the product description carefully before purchasing.

How to Request a Refund or Exchange

To request a refund or exchange, please contact our customer support team at help@accounting-soft.com with the following details:

1. Your order number.
2. A detailed description of the issue.

We aim to resolve all refund and exchange requests promptly. Approved refunds will be processed back to the original payment method. Exchanges will be provided for equivalent products of equal value.

Download and Access Issues

If you experience technical difficulties downloading or accessing the product, please contact customer support immediately for assistance.

Changes to this Policy

Brandee Digital LTD reserves the right to update this Refund and Exchange Policy at any time. Changes will take effect immediately upon posting on our website.

Contact Information

For questions or concerns regarding this Refund and Exchange Policy, please contact us at:
help@accounting-soft.com